Refund Policy
Refund Policy
At Kurchner Decor, customer satisfaction is our priority.
Return Eligibility
We accept returns within 30 days of delivery.
To qualify for a return:
- Items must be unused and in original condition
- Products must include original packaging
- Proof of purchase is required
Non-Returnable Items
Customized or personalized decor items may not be eligible for return.
Refund Process
After receiving and inspecting your returned item, we will notify you regarding the approval status of your refund request.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
Customers may be responsible for return shipping fees unless the item arrived damaged or defective.
To request a return, contact:
support@kurchnerdecor.com